Terms of Service

1. Acceptance of Terms

By accessing and using MathPanda, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use our service. These terms constitute a legally binding agreement between you and MathPanda.

2. Service Description

MathPanda is an AI-powered mathematics learning platform. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

3. User Account

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 13 years old to use this service, or have parental consent if under 18
  • The information you provide must be accurate and up to date
  • You are solely responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorised use of your account

4. Intellectual Property

All content on MathPanda, including but not limited to text, graphics, logos, software, and source code, is the exclusive property of MathPanda and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Acceptable Use

You agree not to:

  • Use the service in any fraudulent or unlawful manner
  • Disrupt or interfere with the service or servers
  • Collect information about other users without consent
  • Share your account credentials with third parties
  • Attempt to gain unauthorised access to any part of the service
  • Upload malicious code, viruses, or harmful content

By using MathPanda, you agree to:

  • Use the service in a reasonable and fair manner
  • Respect reasonable intervals between requests
  • Not use bots, scripts, or automated tools without permission
  • Comply with all applicable laws and regulations

In case of excessive or abusive use, we reserve the right to:

  • Request that you temporarily reduce usage
  • Contact you to understand your requirements
  • Limit or suspend access if necessary
  • Terminate your account in severe cases

6. Subscriptions and Payments

6.1 Subscription Terms

By subscribing to an Unlimited plan, you agree to the following:

  • Subscriptions automatically renew at the end of each billing period
  • Price changes will be communicated at least 30 days in advance
  • Payment is due immediately upon subscription or renewal
  • All fees are non-refundable except as required by applicable law or as stated in section 6.2

6.2 Refund Policy

We may consider refund requests on a case-by-case basis. In general:

  • You may cancel your subscription at any time from your account settings
  • If you believe you are entitled to a refund under applicable law, or if you contact us shortly after purchase with a valid reason, we may process a refund at our discretion
  • To request a refund, contact us at team@mathpanda.ai

Refund eligibility and timing depend on the circumstances and applicable law. We will respond to refund requests in a timely manner.

6.3 Subscription Cancellation

You may cancel your subscription at any time:

  • Cancellation takes effect at the end of the current billing period
  • You retain access to Unlimited features until the end of the paid period
  • No partial refunds are provided for unused portions of a billing period
  • To cancel, access your account settings or contact team@mathpanda.ai

7. Limitation of Liability

To the fullest extent permitted by law, MathPanda shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our services. This includes but is not limited to loss of profits, data, or goodwill.

Nothing in these terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

Our total liability to you for any claims arising from these terms or your use of the service shall not exceed the amount you have paid to us in the 12 months preceding the claim.

8. Disclaimer

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure. While we strive for accuracy, we do not guarantee that the AI-generated content is always correct or suitable for your specific needs.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of the service shall be resolved in the courts of competent jurisdiction.

10. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be notified to users via email or through the service. Your continued use of the service after such changes constitutes acceptance of the new terms.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any breach of these Terms of Service. Upon termination, your right to use the service will immediately cease.

12. Contact

For any questions regarding these Terms of Service, please contact us at team@mathpanda.ai

Last updated: 16 October 2025